Privacy Policy

Effective Date: 20/06/2025

Helpster.ai is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information, in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

We may collect the following personal data:

  • Name and contact details (such as email address)
  • Usage data (such as browser type, device, pages visited, and time spent)
  • Communications you send to us

2. How We Use Your Information

We use your data only for legitimate business purposes:

  • To provide and improve our services
  • To communicate with you and respond to your inquiries
  • To analyze usage for service improvements

3. Legal Basis Under GDPR

Under the GDPR, we process personal data based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate interests (e.g., service improvement)

4. Data Sharing and Transfers

We do not share, sell, rent, or trade your personal information with third parties. Your data stays private with us.

5. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (right to be forgotten)
  • Withdraw consent at any time
  • Object to processing or request restriction
  • Data portability

To exercise your rights, contact us at privacy@helpster.ai.

6. Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse.

7. Cookies

We use cookies to enhance your experience and understand user behavior. You can manage cookie settings in your browser.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Email: privacy@helpster.ai